Can tasks be performed with keyboard
strokes? (Important for power users.) Are menus and buttons
clearly identified?
INTUITIVE
. Does it take advantage of your users age
group? Does it behave consistently throughout? Is it visually
consistent? Can users find what they want quickly? Can users move
rapidly through your site?
FORGIVING.
Does it allow mistakes to be easily undone?
Is it easy to go back a page?
INSTRUCTIVE.
Does it provide advice? tools? reference
materials?
AUTHORITY.
Do users feel in control? Do users enjoy
their experience? Will they come back? Do users find it easy to
use and get around?
INFORMATIVE.
Do users know who you are? Do users know
what you do. Do users know what products or services you offer?
Are users able to contact you?
